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Shipping Methods & Locations

Shipping locations
We ship across all of Canada! For more information on our shipping, you can click HERE. We unfortunately do not ship to the Unites States or internation...
Thu, Nov 15, 2018 at 10:36 AM
Processing and delivery time
Processing time is indicated on the product page and can vary from item to item.  Once processed the delivery time can take anywhere from 1-5 business days...
Wed, Nov 14, 2018 at 4:51 PM
How to track my order?
1. Under Your account→ Order History (click here) → Track this order (on a recently shipped order) If the "Track this order" does not app...
Mon, Aug 6, 2018 at 3:41 PM
Shipping time and price for your order
Add the items you wish to purchase in your cart, including all the quantities desired. If you have a special account such as a reseller account, make sure ...
Thu, Nov 15, 2018 at 10:40 AM
Can I ship my order to a different address than my billing address?
Yes, we do deliver to shipping addresses which are different than the billing address, but not for our first time customers.  If it is one of your first...
Mon, Sep 24, 2018 at 1:35 PM
Free shipping policy
FREE SHIPPING on all orders over $49! (before tax) This shipping option is applicable for all orders in Canada shipped our standard shipping method which i...
Tue, Mar 24, 2020 at 1:50 AM
What is a community mailbox?
When shipping with Canada Post, your parcel can be delivered to a community mailbox, which will be outdoors. It looks like the image below. Upon receiving y...
Fri, Oct 20, 2017 at 2:37 PM
Can I safe drop my order?
To "safe drop" a parcel means that, if you weren't home during the delivery, the courier may leave the parcel in a safe location (depending on...
Thu, May 23, 2019 at 2:01 PM
Shipping couriers we use
We currently use Canada Post, Fedex, Canpar and SP Express. When you select your shipping method, the courier selected will be: Standard: Determined b...
Mon, Apr 26, 2021 at 11:38 AM