TN-310 315 Toner Reset Instruction

 

Description:

The reset gear on the toner cartridge did not properly contact and reset the New Toner Sensor within the printer. The reset gear will operate only once after the toner cartridge is installed and the position of the gear cannot be reset after installation. To reset the Toner Life Display, a manual reset procedure must be performed. 

Solution:

The following steps will need to be performed to manually reset the toner life.

DCP/MFC Printer Series 

MFC-9460CDN & MFC-9560CDW Printers:

 

1. Open the front cover.

2. The display should read “Cover Open”.

3. Press the “Clear” button.

4. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.

 

TN-310BK, C, M, Y (Standard Yield) Toner
 K.TNR-STD – Black
 C.TNR-STD – Cyan                 
 M.TNR-STD – Magenta
 Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner K.TNR-HC – Black
 C.TNR-HC – Cyan                 
 M.TNR-HC – Magenta
 Y.TNR-HC – Yellow

 

5. After selecting the appropriate toner cartridge press OK.

6. Press “1”for reset and then the display will show accepted.

7. Press the Stop/Exit button.

8. Close the front cover and the operation has now been completed.

 

MFC-9970CDW Printer:

 

1. Open the front cover.

2. The display should read “Cover Open”.
* If the display doesn’t show Cover Open. Press Stop/Exit; close the front cover. While the display shows “Please Wait” open the front cover and the display will show “Cover Open”*

3. Press the “1” button.

4. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.

 TN-310BK, C, M, Y (Standard Yield) Toner
 K.TNR-STD – Black
 C.TNR-STD – Cyan                 
 M.TNR-STD – Magenta
 Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner K.TNR-HC – Black
 C.TNR-HC – Cyan                 
 M.TNR-HC – Magenta
 Y.TNR-HC – Yellow

 

5. After selecting the appropriate toner cartridge press OK.

6. Press “1”for reset and then the display will show accepted.

7. Press the Stop/Exit button.

8. Close the front cover and the operation has now been completed.

 

HL Printer Series 

1. Open the front cover.

2. Press the “Secure” and “Cancel” buttons at the same time.

3. “Reset Menu” appears on the LCD display. Press the up or down arrow button to select the toner cartridge that needs to be reset.

 

TN-310BK, C, M, Y (Standard Yield) Toner
 K.TNR-STD – Black
 C.TNR-STD – Cyan                 
 M.TNR-STD – Magenta
 Y.TNR-STD – Yellow
TN-315BK, C, M, Y (High Yield) Toner K.TNR-HC – Black
 C.TNR-HC – Cyan                 
 M.TNR-HC – Magenta
 Y.TNR-HC – Yellow

 

4. After selecting the appropriate toner cartridge press OK.

5. Press the Up Arrow for reset and then the display will show accepted.

6. Press the Stop/Exit button.

7. Close the front cover and the operation has now been completed.

 

 

 

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